Delay in currency conversion, why does it happen?

Modified on Thu, 11 Jul at 11:19 AM

Question:

I am experiencing lag when selecting different variants with different pricing in currencies other than the default. 


For a second, it shows the price in UAE dirhams before changing to the converted currency (USD). This lag is making it awkward for customers. How can I fix it?


Answer:

It appears you are not using Shopify Payments. 


This behavior is expected due to default settings: Shopify loads the default currency first, and then currency apps (like Convercy) convert it to the target currency, resulting in the temporary currency switch. 


If you need any further information, please do not hesitate to contact us directly at support@convercy.app

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