Please do not worry.
To further assist with your request, kindly give me access to your store by creating a Staff account following the below steps:
- Go to Shopify admin >> Settings >> Users and Permissions >> Add Staff
- Enter the first name (Convercy), the last name (Support), and an email address (support@convercy.app)
- Choose at least Themes (with the ability to edit Theme code), and App permissions
- Click "Send invite" to send the invitation to us.
In case you face any difficulty, please feel free to let me know, and I look forward to receiving your invitation.
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